Definitive Guide: MasterSuiteAI Chatbot
Learn how to create, customize, train, and export your chatbot. Everything explained step by step, with visual examples and expert tips.
🎥 Watch the Chatbot in Action
Not a fan of reading? Discover in this video how to create, train, and publish your chatbot in minutes.
2 Minutes
From idea to published chatbot. Ultra fast.
100% Customizable
Colors, messages, avatar, and flows your way.
Trainable AI
Train with your texts, PDFs, or URLs. No code.
📑 Quick Navigation
🚀 Create Your First Chatbot: Step-by-Step Guide
1. Access Your Chatbots Panel
Log in to MasterSuiteAI
Log in with your username and password. If you do not have an account, sign up for free.
- Forgot your password? Use the recovery link on the login screen.
- No account? Click "Create new account".
Go to the "Chatbots" section
From the sidebar menu, select "Chatbots" to see all your assistants.
- Do not see the option? Make sure you have admin permissions or contact support.
2. Create a New Chatbot
Click "New Chatbot"
Look for the highlighted button at the top right.
- If you have many chatbots, use the search to filter.
Give it a unique and descriptive name
Example: "24/7 Online Store Support" or "Legal Assistant Clients"
- The name is visible to your users. Make it clear and professional.
- You can change it later from the settings.
Select an avatar and main language
Choose an avatar from the gallery or upload your own logo.
- The avatar helps humanize the chatbot and build trust.
- The language sets the default language for responses.
3. Set Personality and Greeting
Define tone and personality
Do you want a formal, fun, friendly, or technical bot?
- Example: "Speak professionally and politely, use short sentences."
- You can change the personality at any time.
Set the welcome message
This message is the first thing users will see when opening the chat.
- Example: "Hi! I am your virtual assistant. How can I help you today?"
- Keep it short, clear, and welcoming.
Save and review the configuration
Before continuing, check that everything is correct.
- You can preview the chatbot before publishing.
- If something does not convince you, go back and edit the necessary fields.
🎨Customize Your Chatbot
Colors and Style
Choose colors, fonts, and visual style.
Messages and Flows
Customize messages, responses, and flows.
Icons and Avatar
Upload your avatar or choose one from the gallery.
📚Train Your Chatbot
Upload Documents or URLs
Train your bot with PDFs, texts, or web links.
Define Topics and Answers
Create custom answers for FAQs.
Test and Adjust
Ask test questions and adjust answers.
🌐Export and Integrate Your Chatbot
Copy the Widget Code
Copy the generated integration snippet.
Paste on Your Website
Paste the code in the <head> or before </body>.
Verify the Integration
Reload your site and test the chatbot.
💡 Pro Tips & Troubleshooting
Pro Tips
Train with relevant content
Upload only useful and up-to-date information for better answers.
Customize the tone
Adjust the greeting and answers to reflect your brand.
Troubleshooting
The chatbot does not respond well
Check the training content and adjust manual answers.
It does not appear on my site
Make sure the code is correctly pasted and error-free.
❓Frequently Asked Questions
Can I train the chatbot with multiple documents at once?
Yes, you can upload multiple files and URLs so the bot learns from all of them.
Can I change the design after integrating it?
Of course, you can modify colors, messages, and avatar anytime from the dashboard.
Does the chatbot work on any website?
Yes, it is compatible with WordPress, Shopify, Webflow, HTML, and any modern CMS.
What if I have questions or issues?
Our support team is always available to help you. Write to us at soporte@mastersuiteai.com